Page 10 - Wealth of Experience - Selling a Business 2019
P. 10

THE INTENSITY

          OF THE PROCESS





                                  Business owners often                    It’s not just the long hours and mental
                                  feel very attached to their              challenge but also the emotional drain.
                                  business and rightly so.                 Those that have been through it talk about
                                                                           the benefits of a strong and capable
                                  During the selling process the           team around them. A team that shares
                                  inner workings are laid bare.            the burden and provides them with the
                                  Owners are asked to give a               framework and support to make sound and
                                  huge amount of information               effective decisions.
                                  about their business’s                   As we’ve heard, there is no doubt that the
                                  operation. This often feels              exit process involves a lot of work - during
                                  very intrusive.                          the exit process owners put in long hours.
                                                                           Of course, all the work involved is on top of
                                  The preparation of the Information       having a business to run. Decision making
                                  Memorandum (IM) and due diligence,       is often increasingly complex and important
                                  can involve awkward and unexpected       decisions are being made in what can
                                  questions. We’ve heard of a business     seem like a short timeframe.
                                  owner in the retail sector being scrutinised
                                  about their reasons for letting a salesman   What many owners find tough is being
                                  go fifteen years prior to the sale of the   unable to be completely open with people
                                  company - the lawyers will dig deep.     they have worked with for a long time
                                                                           while a deal is in process. Planning for a
                                  Owners need to be able to manage various   future where they’re no longer part of the
                                  viewpoints and opinions. Selling a business   company can mean having to hide certain
                                  can be an exercise in diplomacy. Many    things from your trusted employees.
                                  build up their businesses from scratch or   Where jobs may be at risk after the sale,
                                  have been involved for many years. This   the situation can often be very hard. The
                                  can bring challenges, as it’s sometimes   constant need for confidentiality can be
                                  difficult for owners to make decisions   draining.
                                  around the exit process as they’re
                                  emotionally attached. This is one way that   There is always the risk of a breach of
                                  external advisers add value - providing   confidentiality - something that must
                                  objective opinions.                      be managed. In case there’s a leak, it’s
                                                                           important to think about how this can be
                                  When asked, owners who have sold         addressed before it happens by having
                                  for the first time will frequently say they   some form of emergency plan. Knowing
                                  underestimated just how much time and    what to say to the staff or suppliers is
                                  effort it takes to conclude a sale.      highly recommended.

























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