Page 213 - Social Media Guide (English Version)

will be received as individual messages by each of them.
On an Android you tap the menu icon (three vertical dots)
at the top right corner and on an iOS you tap on Tap on
Broadcast on the left corner of your screen and add
contacts for sending messages.
www.whatsapp.com

6. WHATSAPP BUSINESS

WhatsApp Business is a free to download app, and was
built with the small business owner in mind. With the app,
businesses can interact with customers easily by using
tools to automate, sort, and quickly respond to messages.
WhatsApp Business also helps to provide customer
support and deliver important notifications to customers of
the users.
In January 2018, WhatsApp launched its Business
edition in five key markets initially i.e., the US, UK,
Indonesia, Mexico, and Italy. Within in four months of the
launch, 3 million businesses had signed up for a business
account.

Here are some of the features :
·Business Profiles: Help customers with useful
information such as a business description, email or store
addresses, and website.
·Messaging Tools: Save time with smart messaging
tools — quick replies that provide fast answers to
frequently asked questions, greeting messages that
introduce customers to your business, and away messages
that let them know you're busy.

197 Social Media Guide for Ministry & Global Evangelism